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🗓️ Nov 2026 🏷️ Travel English · Airport English 🕒 7 min read
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| Starting check-in | → | I’d like to check in, please. |
| Showing your documents | → | Here is my passport and booking confirmation. |
| Checking luggage | → | Can I check this bag, please? |
| Requesting a seat | → | Could I have a window seat? |
| Confirming boarding | → | What time does boarding start? |
| Finding your gate | → | Where is the gate, please? |
| Checking flight status | → | Is the flight on time? |
🗣️ Example Conversation
👩 Passenger: Hi. I’d like to check in, please.
🧑 Agent: Certainly. May I see your passport?
👩 Passenger: Of course. Here you go.
🧑 Agent: Do you have any bags to check?
👩 Passenger: Yes. Can I check this suitcase, please?
🧑 Agent: Certainly. Would you prefer a window or aisle seat?
👩 Passenger: Could I have a window seat?
🧑 Agent: Yes. Your flight boards at 2:10 from Gate A12.
👩 Passenger: Thank you. Where is Gate A12, please?
🧳 Baggage Questions
“How many bags can I check?”
“Is there a fee for this bag?”
“Is my bag overweight?”
“Can I take this as carry-on luggage?”
“Where do I collect my bag after the flight?”
“Can you mark this bag as fragile?”
Baggage limits and fees vary by airline, so confirm the rules for your ticket before travelling.
💺 Seat and Flight Questions
“Could I have an aisle seat?”
“Are there any seats together?”
“Can I change my seat?”
“Is this a direct flight?”
“How long is the flight?”
“Do I need to change terminals?”
⚠️ Handling a Check-In Problem
“I can’t find my booking confirmation.”
“The name on my ticket is incorrect.”
“My connecting flight has changed.”
“I think my bag is overweight.”
“What are my options?”
Explain one problem at a time, show any booking information you have, and ask the agent what you need to do next.
🔧 Problem → Need → Request
Problem: You and your travel partner have been assigned seats in different rows.
Need: You need two seats together.
Request: “We’re travelling together. Are there any seats together, please?”
Quick Tip ✅
Have your passport and booking details ready before you reach the counter.
Listen for three key details: your seat, boarding time and gate.







