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Restaurant English: How to Ask for Changes or Substitutions

Want no onions, less spice, or rice instead of noodles? Practice simple English to request changes, check whether substitutions are possible, confirm extra costs, and get the meal you ordered.

Restaurant English billboard featuring two adult travellers at a Thai restaurant and four phrases for changing an order.

Restaurant English · Changing an order · Real-life speaking

Want something changed? Here’s how to ask politely.

You’re ordering a meal, but you’d prefer it less spicy, without onions, or with rice instead of noodles. You don’t have to accept a dish exactly as it’s listed. Ask politely, request a substitute, check whether it costs extra, and confirm the final order.

Start with: “Excuse me, could you make this a little less spicy, please?”

Leave something out

“Could you make it without onions?”

Use without when you don’t want an ingredient included. This is a preference request, not an allergy-safety guarantee.

Swap one item for another

“Could I have rice instead of noodles?”

Use instead of to ask for a substitute. The restaurant may need to check availability and price.

Ten useful phrases for changes and substitutions

What to say When to use it
“Could you make this less spicy, please?” Ask for milder food.
“Could you leave out the onions?” Ask to omit an ingredient.
“Can I have rice instead of noodles?” Request a substitute.
“Could I change the side dish?” Ask to swap a side.
“Could I have the sauce on the side?” Ask to serve sauce separately.
“Is that substitution possible?” Check whether the kitchen can do it.
“Would that cost extra?” Ask about an additional charge.
“What would the new total be?” Confirm the price before agreeing.
“Could you repeat my order back, please?” Check what the server recorded.
“So that’s mild, no onions, with rice?” Confirm your final choice.

A real conversation: making a restaurant order your way

Server: Are you ready to order?

Traveller: Yes, please. I’d like the chicken noodles, but could you make them less spicy?

Server: We can make them mild. Anything else?

Traveller: Could I have rice instead of noodles?

Server: Let me check with the kitchen. There may be an additional charge.

Traveller: Of course. Would you mind checking the cost before I decide?

Server: We can make the change. I’ll confirm the extra charge with you first.

Traveller: Great. I’d also like it without onions, if possible.

Server: That’s fine. So, mild chicken with rice and no onions?

Traveller: Yes, exactly. Thank you very much!

The four-step order-change method

01 · Ask politely

“Could you make this less spicy, please?”

02 · Request a swap

“Could I have rice instead of noodles?”

03 · Check the charge

“Is that possible, and would it cost extra?”

04 · Confirm the order

“Just to check: mild, no onions, and rice?”

Natural English: “Could I have…?” and “Could you make…?” sound polite and practical. “Would it be possible to…?” is another friendly option when the change is unusual.

Without vs. instead of: “Without onions” removes an ingredient. “Rice instead of noodles” replaces one item with another. “On the side” means served separately, such as a sauce or dressing.

Check before saying yes: Some restaurants cannot change prepared dishes, and some swaps cost more. Ask: “Is it possible?” and “Would that change the price?” before confirming.

Important for food allergies: Removing an ingredient is not proof that a meal is safe. If you have an allergy, clearly tell staff, check all ingredients and possible cross-contact with the kitchen, and do not order if safety cannot be confirmed. A preference request and an allergy request are different.

What if the restaurant can’t make the change?

Traveller: Could I get rice instead of noodles?

Server: I’m sorry, that dish can’t be changed.

Traveller: No problem. Is there another dish that comes with rice?

Server: Yes, the grilled chicken comes with rice.

Traveller: That sounds good. Could you tell me if it’s spicy?

Server: It’s mild.

Traveller: Perfect. I’ll have that instead, please. Thank you!

Problem → Need → Request

Problem

The standard dish is too spicy for my preference.

Need

I need a milder dish with rice.

Request

Could you make it mild and swap the noodles for rice?

Put it together: “I’d like the chicken dish, but I prefer mild food. Could you make it less spicy and serve rice instead of noodles, if possible?”

Your 60-second Practice Mission

  1. Ask: “Could you make it less spicy, please?”
  2. Swap: “Could I have rice instead of noodles?”
  3. Check: “Is that possible? Would it cost extra?”
  4. Confirm: “So that’s mild, with rice, and no onions. Thank you!”

Surprise round: The server says, “Sorry, we can’t substitute rice.” Ask politely about another dish instead.


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