A supplier sends you a quote.
The price looks good, but you still need to know exactly what is included before you agree to anything.
A useful first question is:
“Does this price include delivery and tax?”
Un fornitore ti invia un preventivo.
Prima di accettarlo, è importante capire esattamente cosa è incluso nel prezzo.
Puoi iniziare chiedendo:
“Questo prezzo include la consegna e l’IVA?”
The goal is not to sound complicated.
The goal is to
confirm the full cost and avoid surprises later.
“Delivery is included.”
Good. Now check the other important costs:
tax, installation and any extra charges.
“Tax is extra.”
Ask:
“Could you confirm the total price including tax?”
10 useful English phrases for checking a supplier quote
| English | Italian / Italiano |
|---|---|
| Does this price include delivery and tax? | Questo prezzo include la consegna e l’IVA? |
| Could you list what is included? | Potrebbe elencare ciò che è incluso? |
| Are there any extra charges? | Ci sono costi aggiuntivi? |
| Is delivery included? | La consegna è inclusa? |
| Is installation included? | L’installazione è inclusa? |
| Is tax included in this price? | L’IVA è inclusa in questo prezzo? |
| What is the total price? | Qual è il prezzo totale? |
| Could you send me a revised quote? | Potrebbe inviarmi un preventivo aggiornato? |
| How long is this quote valid? | Per quanto tempo è valido questo preventivo? |
| Could you confirm the final amount? | Potrebbe confermare l’importo finale? |
A realistic supplier conversation
Fictional business practice dialogue / Dialogo di pratica
Buyer:
“Thanks for sending the quote. Does this price include delivery and tax?”
Acquirente:
“Grazie per il preventivo. Questo prezzo include la consegna e l’IVA?”
Supplier:
“Delivery is included, but tax is extra.”
Buyer:
“Okay. Is installation included?”
Supplier:
“No. Installation would be an additional charge.”
Buyer:
“Could you send me a revised quote showing the total price, including tax and installation?”
Supplier:
“Of course. I’ll send an updated quote.”
That conversation does three useful things:
checks what is included, identifies extra costs and asks for the final amount in writing.
What might the supplier say?
“Delivery is included.”
“Tax is extra.”
“Installation is not included.”
“There is an additional charge for delivery.”
“I’ll send you a revised quote.”
Problem → Need → Request
Problem:
I received a quote, but I do not know whether the price includes all the costs.
Need:
I need to understand the full price before approving the order.
Request:
“Could you confirm what is included and list any extra charges?”
Problema: Ho ricevuto un preventivo, ma non so se il prezzo comprende tutti i costi.
Necessità: Devo conoscere il costo totale prima di approvare l’ordine.
Richiesta: “Potrebbe confermare cosa è incluso ed elencare eventuali costi aggiuntivi?”
Useful supplier-quote vocabulary
| English | Italian / Italiano |
|---|---|
| quote | preventivo |
| delivery | consegna |
| tax / VAT | imposta / IVA |
| included | incluso |
| extra charge | costo aggiuntivo |
| installation | installazione |
| total | totale |
| revised quote | preventivo aggiornato |
Check the quote one part at a time
Delivery
“Is delivery included in the quoted price?”
Tax
“Does this total include tax?”
Installation
“Is installation included, or is that an extra charge?”
Final amount
“Could you confirm the final total?”
Before you approve a quote
- Confirm exactly what product or service the quote covers.
- Check whether delivery is included.
- Check whether tax or VAT is included.
- Ask about installation or setup costs if relevant.
- Ask whether there are any additional fees.
- Confirm the final total in writing.
- Check how long the quoted price is valid.
Your four-round speaking mission
-
Check delivery and tax:
“Does this price include delivery and tax?” -
Check the details:
“Could you list what is included?” -
Check extras:
“Are there any extra charges?” -
Confirm the total:
“Could you confirm the final price?”
Practise all four questions aloud.
Then imagine you are comparing two different supplier quotes.
Surprise round:
The supplier says:
“Installation is not included.”
Respond:
“Thanks. Could you add the installation cost and send me a revised quote?”
A few useful answers
What does “quote” mean in business?
A quote is a supplier’s
proposed price for products or services.
It usually describes what is being offered and the expected cost.
Should I ask what is included?
Yes.
A quoted price may not include every possible cost.
Ask clearly before approving the purchase.
What if there are extra charges?
Ask the supplier to list them:
“Could you show each additional charge separately?”
What if the total changes?
Ask for a revised document:
“Could you send me an updated quote with the final total?”
